Turn missed calls
into booked jobs.
doyce.ai is the AI CSR built for home service companies. It answers every call, qualifies the job, and books it straight onto your schedule — following the playbook your team designed, 24/7.
HVAC · Plumbing · Electrical · Roofing · Garage · Appliance
Everything your best CSR does — on every call, at once.
Picks up on the first ring in your company’s voice — even at peak season when every line is ringing at once.
Asks the right questions for the trade and the problem, so techs roll up with the full story and the right parts.
Checks real availability by service area and time window, then books the job while the customer is still on the line.
Nights, weekends, and holidays are covered. Emergency calls get booked instead of going to a competitor’s voicemail.
Flags true emergencies and routes them to your on-call tech the moment a real person is needed.
See calls, booking rates, outcomes, and peak times as they happen — every call recorded and transcribed.
You design it. Your AI CSR runs it — exactly.
A playbook is how your company teaches the agent to answer the phone the way you would. You set the rules; the AI follows them on every call — no off-script promises, no jobs booked outside your service area, no bad-fit calls clogging the schedule.
Every business runs differently. Shape the playbook around exactly how yours takes calls, qualifies work, and schedules it — and change it any time.
No playbook written down yet? Start from a proven onboarding template built for your trade and tailor it in an afternoon — going live is a breeze.
Every missed call is a job for your competitor.
Give your home service company an AI CSR that answers every call and books the work — starting today.